At Hills Carpentry Ltd., we understand that building your dream home or undertaking a renovation is a significant investment. Our streamlined process is designed to ensure clarity, communication, and exceptional quality throughout your journey with us. Here’s how we work with you:

Step 1: Submit Your Enquiry

You begin by sending us your interest in building with us. This initial step allows us to gather essential information about your project and your vision.

Step 2: Initial Contact

We will promptly reach out to discuss your project in detail. This conversation helps us understand your needs and how we can best add value to your vision. We aim to establish a clear understanding of your expectations right from the start.

Step 3: Site Visit

We will arrange a site visit to meet with you in person. During this visit, we will discuss your design ideas and how we can assist with the project. This face-to-face interaction allows us to build rapport and ensures we are aligned on your vision.

Step 4: Pricing the Project

Our team will work diligently behind the scenes, collaborating with our trusted partners to accurately price your project. This step is crucial for ensuring that your budget aligns with your design aspirations.

Step 5: Project Proposal

We will schedule a follow-up meeting to present a detailed project proposal. This document outlines our approach, timelines, and how we can work together to bring your vision to life. It’s an opportunity for you to ask questions and clarify any details.

Step 6: Contract Signing

Once you are satisfied with the proposal, we will provide you with a Master Builders contract for your review and signature. This formal agreement ensures that both parties are clear on the terms and expectations.

Step 7: Project Scheduling

After the contract is signed, we will schedule your project start date. We will either book you into the next available spot or accommodate your preferred timeline, ensuring a smooth transition into the construction phase.

Step 8: Ongoing Communication and Updates

Throughout the build process, we prioritize clear and honest communication. You will have access to our Rave build management portal, where you can view the project schedule, receive weekly updates from our foreman, and see photos and checklists. This transparency keeps you informed and engaged every step of the way.

Step 9: Completion and Handover

Upon completion of your project, we will ensure that everything meets our high standards of quality. We will conduct a thorough walkthrough with you, address any final details, and ensure you are ready to move into your new home.

At Hills Carpentry Ltd., our commitment to exceptional quality and clear communication ensures that your building experience is as seamless and enjoyable as possible. We look forward to working with you to create the home of your dreams.